Q: Why is Red Wing introducing this new account?
A: To serve you better. The Red Wing Business Advantage Account is specifically designed to improve your experience with our company and to make account management simpler.
Q: What will be different about my experience?
A: Managing eligibility will become much easier with four voucher options. Billing will be simpler with one consolidated invoice, no matter where your employees shop. You’ll gain visibility into your program through the portal and reports. Finally, all billing and payment will be be handled by Multi Service, a trusted third-party provider that specializes in this type of work.
Q: Who is Multi Service?
A: Multi Service is a global financial technology solutions provider that specializes in developing closed-loop payment networks for companies like Red Wing Shoes. Their entire focus is making billing and payment faster and easier for everyone involved.
Q: Does this new account change where my employees can buy?
A: Yes. Your employees can now buy safety footwear at any store in our network, whether they are at home or traveling. All the terms of your program still apply.
Q: What about my regular account manager?
A: Nothing about this relationship will change. Your account manager should be contacting you soon to talk about this new account and answer any questions you might have.
Q: Is this new account optional?
A: No. The continuity of your safety footwear program with Red Wing Shoes depends on establishing a Red Wing Business Advantage Account. It’s the only way we can provide all of the services and support you need to thrive.